Is it really time to blow off sales leads?

I bought these cool bags that I use all the time from envirosax.com. They roll up really small so I can keep one in my purse. Instead of 18 plastic bags from the grocery store I can put all my groceries into 4 or 5 of them. I love them.

Aside from the fact that I have now become my mother, they are cool. My mom was green before it was cool. In fact her reusable bags were always embarrassing to me as a 8 or 9 year old. I didn't get it. Obviously none of us did.

I always have strangers asking me where I got my bags as I whip them out of my purse or pocket and from a little ball comes this great bag. I tell them online at Envirosax.com. Of course I have to then say sax s-a-x. The conversation then is too long and there is like a wierd uncomfortable moment where I think... they don't really care, they are just being nice and I am giving them too much information. But the times where I just say--- oh I just bought them online, most have said, "really, where?" so I have to do the sax s-a-x thing which again is silly.

Actually they also sell them at delight.com which I love as well, and that site is easier to say, but less of a selection of the bags and a million other items.

So, I decide one day to email the company and this is what happened:

On Oct 5, 2008, at 3:20 PM, swaggyp@aol.com wrote:
Hi there, I have been using your bags for over a year now and I think at the very least 30 people have asked me where I got them. Do you have any small business cards with your web address on them that I could hand to people (strangers usually) that ask me where I got my cool bags? If so and if you want the business, please drop them in the mail to me at your convenience. I originally purchased thru delight.com, but just purchased a bunch for gifts from you directly.

Thanks!Natalie Simmon

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The next morning I received this reply:

Dear Natalie,

Thank you for your interest in Envirosax. I am glad to hear the bags have been a success for you. Unfortunately, there is no cards that I am able to send you but we do appreciate your promotion of our product. Envirosax bags are a move in the right direction for a healthier environment. Thank you for your interest in conservation and enjoy your bags.

Regards,
Melissa C. Escobedo
Customer Service Manager
Envirosax LLC
8520 Production Ave
San Diego CA 92121
USA

e: melissa@envirosax.com
p: 1 800 491 2533 x302
d: 1 858 201 6245
f: 1 866 627 3984

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Now, however nice and polite that email was I felt that the time that was taken to write it could have been better spent printing up some laser printer cards for me to hand out. I guess I just learned how to go over and above thanks to Hallmark. Maybe I am getting a bit overly critical, but I thought... you really should want to sell MORE bags regardless of how many you sold today. Always sell more! Sheesh